Making sense of failure to support experimental innovation: a case study of a financial services information system

Authors

  • Marta Gasparin university of Leicester http://orcid.org/0000-0001-6934-2525
  • William Green University of Leicester
  • Christophe Schinckus School of Business and Management RMIT University Vietnam

DOI:

https://doi.org/10.23726/cij.2017.541

Keywords:

Experimental project, IT system, sensemaking

Abstract

Experiments have been somehow neglected in innovation literature. In this paper, we propose the analysis of a case of an IT project, which was constructed as an experiment and it was built as a reaction to the failure of developing a system based on the conventional modes. We use the theory of sensemaking and sensegiving in analysing historical documents to demonstrate that making sense of failure can lead to the success of an experiment. Thus, failure can be re-imagined as an experiment that can lead to success through a sensemaking process. 

Author Biographies

Marta Gasparin, university of Leicester

school of Business, 

INTO Division

Lecturer 

William Green, University of Leicester

Associate professor

INTO division

Christophe Schinckus, School of Business and Management RMIT University Vietnam

Professor of Finance
Department of Economics and Finance

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Published

2017-12-22

How to Cite

Gasparin, M., Green, W., & Schinckus, C. (2017). Making sense of failure to support experimental innovation: a case study of a financial services information system. CERN IdeaSquare Journal of Experimental Innovation, 1(2), 47. https://doi.org/10.23726/cij.2017.541

Issue

Vol. 1 No. 2 (2017): Special Issue: "Experiments in an organizational context"

Section

Original Articles

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